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Testimonials & Reviews – Portugal Online

Panoramic view of Ponta Delgada, Azores

The Gift of the Azores!

Sarah S. on Jun 2023

What a trip!  My daughter and I had such a wonderful time. The Azores are so beautiful and the people are so friendly and kind. Having the trip fully arranged was perfect for us. Antonio, our guide on Faial was sweet and knowledgeable - we truly appreciated his deep love of Faial and his knowledge of the history and the flora.

Pico was so interesting!  We absolutely loved the wine and the vineyards were magnificent.  The weather was so changeable!  When we had little visibility for the vistas, we enjoyed the history and the museums.

Sao Miguel was spectacular. And Ricardo made the whole thing perfect. He was such an amazing guide - he treated us so well, he had great humor and love of the Azores. We considered him a dear friend at the end of our two days together.

On our last day we walked the city until it was time to leave - so many beautiful parks!  The botanical garden was magical. We really loved the Azores and it was made so much better because of the guides.

Thank you for everything. This trip was a celebration for my daughter who just graduated college and it was the perfect gift.  The gift of the Azores!

lisbon rossio square sunset portugal

Pre Trip Review

Glenn Cook on Feb 2020

Working with Catarina to book this tour was a pleasure. Every question was answered quickly and with informative detail. We would recommend dealing with Portugal and Azores Travel. thank you

flores santa cruz das flores beach 1200 x 400

A Pleasure to work with.

Anonymous on Sep 2019

Catarina always answered my questions in a prompt manner which I am sure is hard considering the time difference.

azores islands travel. Portugal.

Azores Smooth Traveling

Anonymous on May 2019

This is the first time I have ever used a travel consultant. Working with Catarina has been an excellent experience. She was patient with me and answered my numerous questions, gave suggestions when I couldn't make decisions. When Catarina wasn't available due to her own holiday, Eunice did a great job filling in. I am looking forward to my trip and will suggest to my friends to use this service.

 

Food on the Balcony

Great Services

Andreas Mahardi on May 2019

We have a great services from Ms Catarina, she helps a lot to our trip and give responses in time and monitor our booking.

We are recommending your services to our friends.

flores hydrangeas wild 2048 x 920

Azores Trip Review

Mark on Apr 2019

My wife and I look for unique places to travel to. This was our 25th Wedding Anniversary trip and we wanted something very special. The Azores experience exceeded our expectations 100 times over. Every island was spectacular, yet each was quite different. FLORES stood out as the most beautiful. FAIAL was our favorite, mostly because we absolutely loved the town of Horta. PICO showcased lava rock throughout, which was fascinating. Homes, walls, vineyards ... The presence of the black rock was everywhere. TERCEIRA was all about color. A Brazilian influence of colors on buildings we did not see on any other island. We loved it!! SAO MIGUEL, being the most populated, was vibrant and rich in history. Everything about the trip was amazing. The private tour guides were all five stars. Hotels were great. Restaurants and wines were outstanding. And, best of all, Azores.com was absolutely wonderful. Catarina was excellent throughout ... the advance planning of the trip, confirming the accommodations, setting up the flights, answering every question we had ... she did everything with the highest level of customer service. The trip could not have been better. We have traveled to many places in the world and this was our best trip ever. We will always remember and cherish the experience!!

sao jorge water lagoon azores 1200 x 400

Amazing 2 week tour of the Azores

Donna and Jean on Nov 2018

We, 2 senior Canadian women, highly recommend the services of Azores.com. We normally plan things ourselves but decided to utilize the services of local experts to make sure we saw as much as possible without having to be packed on a big bus. Having your own, personal driver (NO sharing!) was amazing. Azores.com knows THE best guides. All 5 spoke excellent English and were a wealth of information as well as being courteous, prompt and friendly. We learned more on a half or full day tour with each of them than we would have on our own in a rental car for a week! The accommodations were a nice variety - some bigger modern and some smaller historic hotels. The inter-island flights were at convenient times and the price was far better than we could have arranged on our own. We felt spoiled by having personalized transfers at each island. It was reassuring to know that we had a local contact available if any issue arose (which it didn't). Thanks to Azores.com we had a wonderful 2 weeks in paradise.

First of all I'd like to say thank you to Eunice. I'm really glad to chose this company for the Azores tour.
This time, we've been to 4 islands of the Azores.

At each island, professional driver/guide guided us. Since every guide was from that particular island, they knew a great deal about the island and thus a perfect match for the island.As for the tour itself, we've been to many places and since the guide knew very well about each places, we could visit each places at the perfect timing without stress.

I think if we went there by ourselves, it won't be that smooth. Also since they politely answered to all the questions, it was really helpful to understand each island better.
Because the Azores is really far from Japan, I thought that this will be the first and last time to visit. But this tour made me want to visit more islands of Azores. And I'll definitely use this company for my future travel.

Once again, thank you for the great opportunity!

Sintra well in Portugal

Iberian Holiday Begin in Madrid end in Madrid

Srinath Paranji on Aug 2018

This is a good tour, well structured, and covering all the good and important places in NW and south of Spain, with 4 days in Portugal.

The real highlight of the tour was the guide Jesus Jimenez. He was passionate about everything he was saying/explaining/doing, and had the time for almost everybody in the group. He spent fairly long time standing on his feet telling stories about the various places, in both Spanish and English. And looked after any specific requests of people.

Jesus made the group come together, and we formed some new friendships with people from other parts of the world! And we are keeping in touch with them!

Wonderful tour, wonderful memories. You should go on this one!

faial peter's cafe sport large

Wonderful Tour

Catherina on May 2018

It has been a wonderful experience travelling with Portugalonline.com, from the time of inquiry about the packages and throughout the itinerary. My husband and I were on the 7 days 3 islands tour, we had the most memorable travel experiences thanks to the well organized booking arrangement with Eunice and Maria. Antonio - our guide in Faial, Carlos - our guide in Pico, and Jose - our guide in Ponta del Garda, all were excellent local guides full of knowledge of their respective island, making the tours a fun and educational experience all around. We had a wonderful time and everything went so smoothly. Thank you!

The Simonin's in The Azores

N. Simonin on Apr 2018

Dearest Eunice,
Thank you from the bottom of my heart for the wonderful wine you gave to us. We enjoyed it so much. It was delicious!!!

In addition, Eunice, you and your Azorean tour contacts provided us with one of the most fantastic, heartwarming, informative and beautiful trips we could ever imagine!  You and your colleagues exceeded our expectations in every single way. I had not even imagined the beauty that we enjoyed.   I heard you hurt yourself and I hope you are on the road to recovery. I will happily recommend your company to any and all my friends planning travel to the Azores
We could not have asked for anything more than you provided!   With love and gratitude, N. and N. Simonin

Truly enjoyed our trip.  Told my daughter she really did a good job finding such a travel group online .
~Communication was excellent.
~itinerary ran so smoothly
~tours great
~drivers were personable yet professional ..always on time and knowledgeable of history and culture
~great combination of structured touring and private free time
~hotels both in excellent locations with great breakfast buffets
~would highly recommend this tour
~~~Maggie Mueller

Hi Eunice,

Thank you so much!! The trip was amazing!! Your country is beautiful. It felt like I belonged there. The other countries were beautiful as well, but Portugal and Spain just beautiful. I’m planning on going back again. Sooner than later J

The Tour was great. I would break up the tour into part 1 (Lisbon to Lourdes) and part 2 (Rome).  

For part 1, our tour guide, Quico, was the best. He and the entire group all connected together were it felt like a family. Father Stan was amazing as well. All the hotels were top class. The spiritual part of the tour has enriched my life tremendously and deepened my belief which has brought me closer. I’ve never felt anything like that before. It’s hard to explain. The tour was really religious and touching like it reached into your soul. As with any tour, I understand there is a schedule they have to follow, but you always wish for more time to spend there. There is never enough time to see, shop and dwell in the holy site. We met a lot of great people, we bonded and we are still in touch. We are hoping to meet with them again very soon.

For part 2, this was a different story. I guess because we really only had 2 full days, we really didn’t quite connect with the group or guide. Even though we went to the Vatican, I didn’t quite feel the religious connection that I did during the first part. It felt more like a tourist trip than a religious trip, maybe because Rome was so busy. Maybe the Father himself didn’t quite connect, he seemed to be more of a tourist as well. I don’t know, but Rome did not spiritually enlightened me. I still really liked Rome for all the sites and history, but it just wasn’t the same.

I would recommend 206 Tours to others. I do not have pictures here with me, but I can share them later.

Eunice, thank you again for all your help. Thank you for being there when I had questions. We will definitely stay in contact. Azores may be next on the list.

Have a great long weekend my friend.

Rafael

Excellent Trip!!! Eunice was excellent!!!!! The places we stayed were beautiful!!!! The tours that were set up were very informative and the tour guides were excellent!!!! I can't wait to book my return visit!!! Thank you so much!!!

Guimaraes castle - Portugal | Portugal.com

Portugal In Depth - Very happy

Lucie on Apr 2016

We are very pleased with our Portugal in Depth tour. The tour is well structured, good itinerary.  We were "wowed" by the sites chosen. They were educational with just enough history. The hotels chosen were luxurious, comfortable and we were pleased to try a pousada in Viseu.  Meals provided were good and gave us an opportunity to taste typical Portuguese food. Hotel Mundial in Lisbon is well located and close to all activities and restaurants.  We were pleased to stay an extra two nights and discover Lisbon through a hop-on hop-off pass.Our guide Pedro has a lot of experience, is courteous, and shared his love and knowledge of the country.  He made a good team with Luis the driver.Thank you for giving us above average care before and after the tour.

We would not hesitate to recommend Portugal.com to friends.

Regards,

Lucie and Marc

Carvoeiro fishing villages in Algarve | Portugal.com

9 Day Elegantly Portugal Tour

Goh Khong Lim on Dec 2015

A Great Portugal Experience.
Thank you for making the arrangement during my visit to Portugal. I really enjoyed myself with all the arrangement made and the hotels were all top class. Please help to extend my thanks to all the drivers and guides during my trip. I'll definitely inform my friends to use your services when they're planning to go Portugal. Wishing you and your team a Happy New Year 2016.
 
Regards,

Small Group Tour

Adele & Jeff on Oct 2015

We had a great time in Portugal and returned home with many fond memories. Our guide and our driver were both outstanding. As we expressed to them - they both went out of their way to share their love of Portugal and their enthusiasm and attention to detail  ensured everyone had a wonderful holiday.The itinerary, accommodation, food etc. were all of an excellent standard. All in all it was a wonderful trip and we will recommend it highly to our friends.

Beach in Algarve - Southern Portugal

Golf Trip to Algarve

Carl on Oct 2015

The trip was all we expected and more. Golf course were great and accommodations in Vilamoura was splendid. Vilamoura and particularly the Marina District provided all one can expect from a vacation in terms of sight seeing,dining and entertainment. Already some of the guys are talking about returning with wives. The Crowne Plaza was perfect and I would recommend it to anyone visiting the Algarve. The Fenix in Lisbon was small but very accommodating. Most importantly the staffs at both hotels and golf courses were very professional and did everything necessary to make us comfortable... Overall it was a great trip and I thank you for planning it and for putting up with seven grumpy old men.

Carl

Small Group Tour

MaryBeth on Sep 2015

The small group tour was fabulous this tour was absolutely the most fantastic tour I have ever experienced. Our guide Tiago and our driver Victor made this a once in a lifetime experience. The hotels were first class, the small van was very comfortable, and the people were delightful. Victor made sure the van was spotlessly clean and his driving was superb. It was obvious to all of us that he had a very strong work ethic. The mountains and small villages were not a challenge for his driving skills and it was comforting to know that he was at the wheel. As far as Tiago, his knowledge base, presentation of Portugal culture and history and his relaxed personality added to a week of total enjoyment. He worked very hard to meet all of our needs, there was not a question he could not answer. He was delightful and the best tour guide I have ever encountered.

Essential Portugal Tour (Modified)

Reviewed on Jun 2015

The Portugal Driving Trip as arranged by Portugal.com was amazing.
My husband and I loved Portugal and the trip as arranged by Antonio was perfect! The hotels were beautiful and all the transportation and the itinerary were extremely well planned. The recommendations for what to visit in each place were perfect. We saw as much of Portugal as we could in the 10 days of our trip. We drove over 1500 miles and were always pleasantly surprised at the lovely hotel that awaited us at each location. I would highly recommend a trip to Portugal and make your arrangements with Portugal.com. We could not have been happier!

Porto Square - Portugal

Porto and Lisbon

Ed Valenzuela on May 2015

The Fenix in Porto was really first class. We were on a high-up executive floor which had good views. The staff were very helpful. The room was excellent. Breakfast was included and also good. The only drawback was that it was a long walk to the downtown center. We did take a few taxis to get around easier. It is close to a shopping mall and food court market as well as three restaurants within a block walk. The Mundial hotel in Lisbon was not as high end, a little older with smaller rooms but still nice. If the Fenix was an 8.5, the Mundial would be an 8.0. Again the staff were very helpful. Rooms on the outside near street level were noisier than rooms on the inside. Also the air conditioners on the inside were much better than the ones on the outside rooms (window units). The Mundial was very centrally located and everything was within walking distance. A lot of tour groups (Globus, Road Scholar, two others) were staying there as well so must be a good deal for them. The bar on the rooftop with amazing views was one of the highlights. Good breakfast as well. Most breakfasts don't start until 7am but you can get coffee and rolls in the bar. Tours - the tours in Porto region were very good. We had the same tour guide for the three days we were in Porto (Tiago). I would recommend him and the three tours - Porto, Minho (Braga, Guimares), Duoro (Amarante, Duoro Valley, Quinta visit). He pre-arranged some of the tours for us (i.e., bought entry tickets and reserved a time) and knew all the locals so had outstanding cooperation. We felt like "insiders" to some degree or VIPs...

Pousadas Tour

Dean Beckwith on May 2015

Sofia, just a note to tell you we thoroughly enjoyed Portugal and our stays in the Pousadas. Guimaraes, Marvao, and Palmala were all outstanding, each in their own way. Viseu was very good and in a great location. Beja did not quite match the others but maybe because we were there on a Sunday. We found the people in each location to be very professional, friendly and helpful, especially Marvao and Palmela. We would certainly recommend Pousadas to anyone visiting Portugal. Thanks for all your help.

Note from Portugal.com: This tour was arranged subsequently via our sister site www.PousadaPortugal.com.

Lisbon and Porto with First Class train

Andrew McGee on Apr 2015

Generally, we had a good time. Lisbon and Porto were interesting and enjoyable. The people were extremely firendly and helpful, the food was good. The weather was mixed, but we won't hold you responsible for that! Some particular comments on aspects of services etc. The car drivers were outstanding. always in the right place at the right time, always knew exactly what they were doing. Paolo, who picked us up at Lisbon Airport was charming, informative and amusing. The trip to Sintra and Cascais was fascinating, but perhaps went on a bit too long. We were collected from the hotel at 0830 and did not get back until 1900. By the end we were more than ready for it to be over. The tour of Porto was excellent. The guide Carla knew her stuff and organised it all brilliantly. The Dom Pedro Palace was an excellent and comfortable hotel. Some people on Tripadvisor say that it is not conveniently located, and they have something of a point. It is some way out of the centre, and a 10-minute steep uphill walk from the nearest Metro station (Marques de Pombal). But taxis are cheap in Lisbon, so that should not be too much of a problem. The hotel itself is very comfortable. The rooms are generous, the facilities are good. The bathrooms are of high quality. The food is also good, though perhaps a little expensive by Lisbon standards. It justifies its five-star rating...

Thank you from Wal and Jane

Wal and Jane on Dec 2014

Thank you for everything - Wal and Jane. 

Portugal.com comment: This note was received with a beautiful bouquet of flowers. Thank you!

Lagoa Funda. Photo by A.A. Turismo de Portugal

Golf trip to Sao Miguel

Carl Bindoo - Senior Vice President, United Bank on Sep 2014

My friends and I returned on Monday from Sao Miguel and I wanted to thank you for your help in planning the trip. The experience was everything we had hoped for and more. The golf courses were fabulous, the hotel was of high quality and the people we encountered were friendly and most accommodating. We had a wonderful time.

Sete Cidades lake - Azores

Trip to Ponta Delgada

Peggy Mershon on Jun 2013

I just wanted to drop you a note and let you know that we really, really enjoyed our trip to Ponta Delgada last week. Thank you so much for making the arrangements for us and answering all of my questions before we left. Everything went off without a hitch and we couldn't have asked for better hospitality while we were there.
In particular, we were so pleased with the Hotel do Colegio - the location was perfect for popping in and out throughout the day and the staff was very helpful, too. We also took two full-days tours with AVA Tours and enjoyed them immensely, especially the one led by a very personable guide named Celia. She was by far the most fluent person we encountered, and was able to offer excellent descriptions and answer questions about what we were seeing.
We're now sorting through many, many photos so that we can share our trip with friends and family. If anyone decides to make the Azores their next vacation destination, we'll be sure to recommend your invaluable services, too!

Pico island - Azores

Trip to Azores

Linda Wlodarski on May 2013

Just wanted to tell you that our Azores trip was wonderful !!!! Thanks so much for all your help. The flights and hotel worked out fine - they put 2 twin beds together for us. The Pousada de Santa Cruz was awesome, I'm so glad you recommended it - we had a lovely view of the harbor and the dinners were fabulous (we ate almost all of our meals right at the hotel). The trip to Pico and our guide Antonio was great (he showed us so many things on the island). We can't wait to go back and see some of the other islands! Maybe next year, but hopefully we will learn a little more Portuguese by then!
Thanks again!

castle - Braga - Portugal

Portugal Hideaways

Bob and Joyce on May 2012

Joyce and I want to thank you for the absolutely fantastic trip that you arranged for us. The accommodations were top class. The towns were beautiful and colorful. The attractions were interesting and gave us a real feel for the people of Portugal and their history. The people were very friendly and most helpful. The food was great. The service was top notch. Everything went off exactly as you planned it. It was the best trip that we have ever had. It will be very hard to match. Do you have other plans for other countries where we could do something similar; self drive, with beautiful accommodations, etc.? Or can you refer us to someone who has these kind of planned trips? Again thank you for a wonderful adventure.

Portugal travel and Tours - Mnsaraz old village | Portugal.com

Trip to Portugal

Stacey on Apr 2012

Just wanted to thank you for putting together our trip to Portugal. It was fabulous. The accommodations were amazing and added so much to our experience. My father did really well and was able to participate in most everything. Do you do tours in other countries as well? I would love to know the other countries that you organize tours for future reference. We will definitely pass your name on to friends and family. Thanks again.

Sao Miguel - Azores Trip

Teri Biancardi on Sep 2011

No amount of reading, research or website could have prepared us for the magnificent overviews, natural beauty, picturesque villages and hospitality of the people of Sao Miguel! The flights both ways were on time, weather was comfortable- there was no rain or fog, everything fell into place for us. The Do Colegio was centrally located and a very comfortable hotel. Thanks so much for all of your arrangements and hope that our paths cross again in the not too distance future!!
Best Regards,
Teri and Bob Biancardi

Evora square - Portugal

8 days in Portugal

Lawrence Axelrod, MD on Jul 2009

Returned from 8 days and nights in Portugal. What a wonderful experience. The stays at Evora, Mesao Frio and Belmonte were especially fabulous. And what delicious cuisine!!
Thanks again for helping make such a memorable week.