Portugalonline.com Privacy Policy
PortugalOnline.com is operated by Portugal Online Corp. This Privacy Policy explains how we collect, use, disclose and protect personal information when you use PortugalOnline.com, contact us, request travel planning assistance or make a reservation.
Last updated: August 18, 2026
Information We Collect
Depending on how you use our website and services, we may collect:
- Contact information, such as your name, email address and telephone number.
- Travel information, such as travel dates, destinations, number of travelers, accommodation preferences, interests and other trip details you provide.
- Reservation and transaction information associated with travel services you request or purchase.
- Information you voluntarily provide through inquiry forms, reservation requests, email, telephone, WhatsApp or other communications with our team.
- Technical information, such as IP address, browser or device information, approximate location derived from IP address, referring pages and website usage information.
- Marketing preferences, including whether you have chosen to receive promotional communications from us.
How We Use Personal Information
We may use personal information to:
- Respond to inquiries and travel-planning requests.
- Prepare quotations and proposed itineraries.
- Arrange, confirm and service travel reservations.
- Communicate with you before, during and after your trip.
- Provide customer support and respond to questions.
- Improve our website, travel services and customer experience.
- Send marketing communications when you have opted in or when otherwise permitted by applicable law.
- Maintain records, prevent fraud and comply with legal, regulatory and accounting obligations.
Travel Suppliers and Service Providers
Travel arrangements may require us to share information with third parties that provide or support the services you request. These may include hotels, airlines, transportation companies, tour operators, guides, activity providers, car-rental companies, payment processors, technology providers and other travel-service partners.
We share information only as reasonably necessary to provide requested services, operate our business or comply with applicable legal obligations.
Cookies, Analytics and Advertising Technologies
PortugalOnline.com uses cookies and similar technologies to operate the website, remember preferences, understand website traffic and performance, and support advertising or remarketing where enabled.
Depending on your location and applicable law, you may be able to accept, reject or change optional cookie preferences through the consent-management controls available on the website.
Third-Party Websites and Affiliate Links
Our website may contain links to third-party websites, including travel services that can be booked directly with outside providers. If you follow one of these links, the third party may collect information under its own privacy policy and terms. Portugal Online Corp is not responsible for the privacy practices of third-party websites.
Marketing Communications
If you subscribe to promotional emails, you may unsubscribe at any time by using the unsubscribe link included in the message or by contacting us. Transactional or service-related communications about an inquiry or reservation may still be sent when necessary.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing travel services, maintaining business and transaction records, resolving disputes, preventing fraud and meeting legal or regulatory requirements.
Data Security
We use commercially reasonable administrative, technical and organizational measures to protect personal information. No internet transmission, website or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website and travel-planning services are not directed to children under 16. Information about minors may be provided by a parent, guardian or responsible adult when it is necessary to arrange travel services.
Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction or deletion, and to object to or limit certain uses of your information.
You may also withdraw consent for optional marketing communications or change available cookie preferences at any time.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices. The date shown at the top of this page indicates when the policy was last updated.
Contact Us About Privacy
For questions about this Privacy Policy or requests concerning your personal information, contact:
Portugal Online Corp
Email: legal@portugalonline.com
Telephone: +1 800-598-5268
For general travel questions, please use our Contact Us page.
Use of PortugalOnline.com is also subject to our Terms & Conditions.