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The need for Travel Specialists (Travel Agents)

tn_shutterstock_274536221A Travel Specialist’s’ in- depth knowledge of the destination can save you time and money in a world ruled by the Internet because, while the Internet has allowed an exponential increase in goods and services readily available at the touch of a keyboard stroke, it has also allowed for an enormous increase in sub-par, overpriced and sometimes shady products and operators. 

The Travel Specialist Dilemma

A professional Travel Specialist needs to balance providing free advice to customers who are shopping around for the right package or tour and who are actually serious about purchasing our products and services.  From our side it is not practical to provide free unlimited advice to our customers unless our customers book with us. We make a living researching, planning and booking your holiday but only get paid when a booking occurs.

When should you use a Travel Specialist

We recommend that you contact a professional Travel Specialist when you’re planning an extended stay in an unknown destination consisting of multiple services such as hotels, car rentals, transfers, trains, etc. A native Portugal, Azores and Madeira Travel Specialist, will make all the difference in helping you enjoy the best possible time in mainland Portugal, Azores and Madeira.

Much time goes into planning a perfect holiday, especially to places where you have never been before and where different languages and cultures makes it difficult to determine the good from the bad. The time you spend digging into the unknown takes you away from work, family and friends while making your weekends shorter.

How does it work

tn_shutterstock_231146122Let’s say you are beginning your trip research using our site but need more  advice and information before making a decision. You need to get up to the top of the queue. 

You can hire our time and knowledge! You pay an upfront retaining fee, which may be credited towards the final cost, for us to answer your questions and plan and book your trip. Should you not book with us, that is fine, we won’t take it personally! The importance here is that you get your questions answered and we get paid for our time and advice. 

You’re happy!

Our Retaining Fee

We charge an up-front consultancy retaining fee related to our preparation work. Our fee is USD$250.00 or Euro250,00 and is valid for a 6 month period, per itinerary, with unlimited email exchanges and up to 2 hours of phone or chat consultation. The fee is credited towards your booking final price if you end up booking with us, according to the schedule below. Your trip could actually be considered fee free!

Amount of services booked          ||     Amount of fee/deposit credited towards final bill

                0 – $1000                        =                       No credit

                $1000 – $2500                =                       $125 credited

                 > $2500                          =                       Full fee amount credited

Our Guarantee

We can guarantee to you that we’ll look for the lowest total cost of your package while meeting your requirements. If we can save you money we will. We can also try to match lowest costs as long as we are comparing equivalent products and services. Rest assure that we’ll do everything to get you the lowest cost.

We hope to hear from you soon!

Portugal Online Staff of Specialists

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